Business Analyst – Retail Energy

Location: New York, New York (Hybrid) | Practice Area: Business Consulting | Type: Permanent

Support retail energy transformation by translating complex business needs into effective technology solutions.

The Role

As a Business Analyst specializing in Retail Energy at Capco, you will support clients in delivering transformation initiatives across the energy sector. You will work closely with stakeholders to understand strategic objectives, gather and translate requirements, and bridge the gap between business and technology teams. This role requires strong analytical capability, consulting experience, and deep understanding of retail energy processes.

What You’ll Do

• Facilitate client workshops and meetings to gather, analyze, and document business and functional requirements
• Develop business requirement documents (BRDs), user stories, and process models to support solution delivery
• Analyze current and future state processes to identify gaps and recommend improvements
• Collaborate with stakeholders and technical teams to translate business needs into system solutions
• Produce high-quality deliverables including reports, presentations, and consulting documentation

What We’re Looking For

• 4+ years of experience as a Business Analyst, ideally within Retail Energy
• Experience with CIS/Billing, EDI, Customer Care, Sales, or C&I/Mass Market products
• Strong skills in requirements gathering, process mapping, and stakeholder engagement
• Experience working in consulting or professional services environments preferred
• Bachelor’s degree in a relevant field such as Business, Finance, Computer Science, or similar

Bonus Points For

• Experience across energy domains such as wholesale, settlements, or utilities
• Exposure to consulting methodologies such as business case development or process optimization
• Familiarity with data modeling, business architecture, or basic scripting
• Experience contributing to reusable consulting assets (e.g., frameworks, templates)
• Advanced degree in a related discipline

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions
• Work in a collaborative, flat, and entrepreneurial consulting culture
• Access continuous learning, training, and industry certifications
• Be part of a team shaping the future of digital financial services
• Help shape the future of digital transformation across FS & Energy.

We offer a competitive, people-first benefits package designed to support every aspect of your life:

• Medical, Dental, Vision coverage
• 401(k) with employer match
• Paid parental leave and dependent care support
• Tuition and wellness reimbursement programs
• Access to employee discount platforms and commuter benefits

Use of Artificial Intelligence in Talent Acquisition

At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.

AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.

Inclusion at Capco

We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

We have been informed of several recruitment scams targeting the public. We strongly advise you to verify identities before engaging in recruitment related communication. All official Capco communication will be conducted via a Capco recruiter.

US Pay Range

$125,000—$143,000 USD